Customer Testimonials

"Edward and I wanted to write and say how pleased we are with the house at 7 Manor Gardens. The standard of the fittings and decoration have been excellent. In particular to say a big 'Thank You' to Paul Weeks, who has helped us through the process and made everything so efficient and well managed. We cannot praise Ashford Homes enough and will be happy to recommend them to our friends and colleagues. We hope to have many happy years here. Kind regards"

"The level of "after sales" service provided is beyond any we have experienced in any previous house purchase. The response to queries and problems was exceptional. Everyone involved during the purchase and subsequent post sales contact was polite, efficient and professional providing quick responses and swift resolution of problems. If and when we are looking for another move, our overall experience means we would definitely contact Ashford Homes to find out whether they had any properties that fitted our requirements."

"We have been delighted with the standard of build and high quality of the finish in our home. The whole Ashford team including sub-contractors, have been highly professional, friendly and helpful right from when we first expressed an interest in the property, all the way through to completion of snagging items. As we were the first residents of this development, building was continuing around us and most exceptionally your on site construction team whenever entering our home were responsive, polite and very considerate of the fact that this was our home. Throughout our entire engagement with Ashford Homes, from initial enquiry to after-sales follow ups, Paul (Sales Manager) has been in constant communication with us, providing a valuable central point for information and liaison. More importantly he has met every commitment to us in a timely fashion without need for follow up. No question has been too small and his tenacity in making sure every issue was resolved has been very reassuring. So our personal thanks to him. We wouldn't hesitate to recommend Ashford as a builder of high quality homes to any potential purchaser."

"Dear Paul, Thanks for recent letter re the above property. My Wife and I are delighted with our purchase, location and quality of build are top quality. One of the best features of our dealings with Ashford Homes has been the friendliness and availability of your staff and directors. Problems are bound to occur with a new build of this size and complexity, fortunately our problems have been relatively minor and in all cases have been taken onboard by yourselves and have been promptly and efficiently sorted out. I would have no hesitation in recommending your firm to prospective purchasers and wish you well for the future. Yours sincerely, "

"Dear Paul, Thank you for your letter of 15th July, 2010. John and I are happy to confirm just how pleased we are withthe house. I have to tell you that any visiting tradesmen, not connected toAshford Homes, generally comment (unprompted) extremely favorably on thequality of the construction and finish, which we would certainly endorse. The after-sales service, also, has been excellent, whetherin connection with any minor teething problems or with providing informationrequested by us. Absolutely not a case of "six months and then we have nofurther interest"; in short, one could not ask for better service. In conclusion; we love the house, and cannot speak toohighly of the product or of the service provided by Ashford Homes, both pre-and post- sales. Kind regards, Yours sincerely,"

"Just a line to say a big thank you to Paul and Keith for making our moving day so special. We are so proud of our beautiful new home, as we know you all are, and we wished to convey our heartfelt thanks to everyone who has been involved from the outset."

"I wanted to write and thank you and Ashford Homes for your excellent help in finding us a new home in Wiltshire with the minimum of fuss and bother, from the initial search on your web-site, site visits and through to completion. This small development of Cassways Orchard is just what we were looking for and in such a lovely village. Your build specification is second to none and state of the art and we appreciated your help in adding the little extras we required. The after sales service since completion for what little needed being done has been trouble free and speedy."

"To all at Ashford Homes, thank you very much for making our dreams come true with our new home."

"We are very happy with the results of the house, the standard of workmanship is first class and the whole team should be congratulated on a fine effort. "

"Firstly my wife and I are delighted with our new home. The tradesmen who came to explain systems or correct minor faults were very polite and efficient. Throughout the sometimes painful and frustrating purchase your sales manager remained businesslike and professional whilst always being friendly and cheerful whatever the situation. It was always a pleasure to meet him. In these days of automatic switchboards and call centres, how refreshing it is to find a company that still has the personal touch."

"I feel the need to place on record how pleased we are with the property, the attention to detail is excellent and your handover information is excellent and very informative. Finally I must just say that the property is everything we were told it would be and hoped for. The standard of construction is high and the fitments are of a very high standard also. Well done and keep up the good work."

"Having lived in our Ashford Homes house for the last six months and having decided to buy within minutes of seeing it, we still couldn’t be happier with our decision. The quality of finish throughout the house, as well as the high standard of fixtures and fittings and the professional, caring attitude of the staff involved are but a few of the highly recommendable traits of an Ashford Homes property."

"We were very impressed by the professional approach by Ashford Homes and by their response to issues and requests that we raised both before and after completion. In conclusion we are very pleased with our purchase of what we consider is an excellent house."

"I wanted to tell you how pleased I am with my new home.The design of the house is great and unlike many new builds I have seen,Ashford Homes seem to have thought about space and light. In addition I want to say that both your site Manager and your sales Manager have both been more than helpful in the two months since I have been in my new home. Thanks for all your help."